Business Development /Inside Sales Rep

Location: Walled Lake, Michigan

Department: Digital Marketing Services

Status: Full-time, 40 Hours per week (8:30 a.m.-5:30 p.m.)

Vacation: 16 days per year

Travel: None

Job Description:​ The Inside Sales person will focus on customer acquisition. This position
involves cold calling new potential clients, client business referrals, or web leads. Provide
prospective customers/clients with all services offered, and additional presentations as needed.
Work with client to create solutions for their needs and consult through the sales process. Must
be energetic, well-spoken, and eager to close sales and increase revenue.

Inside Sales Duties and Responsibilities

  • Cold calling; making multiple outbound calls to potential clients
  • Understanding client needs and offering solutions and support
  • Researching potential leads from business directories, web searches, or digital resources
  • Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
  • Maintaining a list/database of prospect clients
  • Presenting and delivering information to potential clients
  • Answering potential client questions and follow-up call questions
  • Working with sales team when closing sale
  • Tracking weekly, monthly, and quarterly performance and sales metrics
  • Building pipelines with channel partners and team members to close sales
  • Maintaining CRM (proprietary software) of prospective client information
  • Closing sales and working with client through closing process

Inside Sales Requirements and Qualifications

  • Comfortable making cold calls and talking to new people all day
  • Excellent verbal and written communication skills; the ability to call, connect and
  • interact with potential customers
  • Persuasive and goal-oriented
  • Possesses an energetic, outgoing, and friendly demeanor
  • Eager to expand company with new sales, clients, and territories
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • In-depth understanding of company services and its position in the industry
  • High school degree or equivalent
  • Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
  • Knowledge of sales process from initiation to close
  • Ability to work independently or as an active member of a team
  • Previous experience in outbound call center, inside sales experience, or related sales experience preferred
  • Strong computer skills with a focus on Google Drive and Gmail