January 1, 2019 to December 31, 2019
Speaker: Real Green Subject Matter Experts
Current webinars are listed below by date. Recordings are listed in order of most current recording date. Please click the webinar and recording titles to register.
Real Green Systems is committed to help manage and grow your business with ease and efficiency. That’s why it holds monthly educational webinars. These free events provide valuable information about the powerful marketing features of our products and services. Learn to use them to their fullest advantage.
Check dates and times for scheduled webinars. Most live events feature a question and answer session, so participants may have questions answered by a Real Green expert.
These free events are part of our ongoing commitment to provide everything to manage and grow a business. Thank you and enjoy!
List of Upcoming Webinars
Get a Service Assistant 5 overview from your office staff’s point of view. Discover what’s new in SA5 to help those in the office navigate their day faster and easier. Everything from adding a new customer to maintaining an account will be covered in this 30-minute session.
Service Assistant 5 has many reports and accountability features owners and managers need to keep work flowing and data safe. Discover access controls to restrict access to team members who actually need certain data areas to maintain workflow. This will help increase security in your company. There are also tools and reports to help you increase productivity and monitor your business whether you’re on site or on vacation.
Scheduling, posting production, invoicing, basically everything you need to know from a production standpoint is covered in this webinar. If you are responsible for production, this webinar is for you.
Accounting in Service Assistant 5 has never been easier. If you keep the books for your company, tune in to this webinar and find out how SA5 works for you.
Credit Card Expiring Emails are sent at the beginning of each month to customers, alerting them their credit card will expire at month’s end. These emails include a ‘quick link’ to update their credit card information, so their payments can process uninterrupted. Carl will recommend the drip process. Send in the middle of the month, end of the month, and once the credit card has expired.
Registered Customer Assistant® Website (CAW) users are more likely to purchase additional services, sign up for auto payment and customer referrals. Register and introduce customers to your CAW website. Learn to send links to CAW prepay options. One single transaction can add upsells and prepay. Now sit back and watch the prepay dollars roll in.
Have you ever had to tell a customer, “We were unable to service your property”? From time-to-time, it happens. You’ve seen every non-service situation – the gate was locked, the dog was in the yard or severe weather moved into the area. With Automated Marketing Assistant™ (AMA), you have the tools to notify your customers when a technician was unable to service the property. Join Carl Lainesse and learn about the new Un-Serviceable Email.
Join Carl Lainesse and his guest RGS Developer Ivan Ribeiro as they discuss the new template editor found within the Command Center. This new feature allows users to perform a custom edit to templates for triggered emails. These are the emails that are set up in the Automated Marketing Assistant™ (AMA) utility.
Join presenter Carl Lainesse and the Real Green Automated Marketing Assistant™ (AMA) staff of Marcus, Canty, Dave Marquis, Dawn Martin, and Ryan Mullins as they introduce the anticipated AMA 2.0. Watch this video to see the latest features coming to AMA.
Past Webinar Archive
To view webinar recordings for Service Assistant®, customers should log into our customer portal.
Join Carl Lainesse and his special guest Melanie Musgrave of Mainely Grass as they discuss Automated Marketing Assistant™and it’s feature estimate rejects. Listen in as Melanie talks about her long-time AMA use, her experience with the “Set It and Forget It” software, and her company’s successful process with estimate rejected emails. Melanie’s company used this feature to gain 178 new customers.
Watch this video with automated marketing guru Carl Lainesse and his special guest Paul Wagner from Fit Turf. Paul is a longtime customer of Real Green and uses Automated Marketing Assistant™ to perform office tasks such as automated estimates, email ahead, follow-up emails, and other routine communications.
Join Carl Lainesse for an AMA webinar featuring guest speaker Ryan Shiplett from rom My Fertilizing Company. Carl and Ryan discuss the importance of activating AMA and using the prepay feature for letters and emails for easy payment collection. Ryan will also share his story on how setting up prepay helped his new company get needed cash in hand during a stressful down time.
Join Carl Lainesse for an AMA webinar featuring guest speaker Craig Dalessandro. Craig will show you how to set up a new promotion for your company or for a specific branch location. See how easy it is to use CAW to make a new email campaign and link it to AMA.
In this short video, Carl Lainesse shows you how to review stats from an email campaign to determine your success rate and return on investment. Find out where to access your campaign data in the Command Center, claim leads and review concepts like open rate, click rate, and bounce rate.
Join Carl Lainesse as he demonstrates how to build a campaign of emails and postcards to upsell your services to customers and get them to subscribe to your company newsletter.
Join Carl Lainesse, Real Green Systems Customer Communications Specialist and RGS Developer Ivan Ribeiro for a 20 minute session as they show you how easy it is to develop your own marketing pieces using custom templates within the Command Center.
Carl Lainesse, Real Green Systems Customer Communications Specialist, will teach you how to use our Automated Marketing Assistant to manage your business marketing efforts. In this short webinar session, learn how to set up condition codes and add custom images to condition codes for after service emails.
Want to have confirmation letters and emails automatically sent to customers? Then watch this video and follow along with Real Green Systems Customer Communications Specialist Carl Lainesse as he demonstrates how to set up new sale confirmation letters in Automated Marketing Assistant for both SA4 and SA5. Also learn how to set up your AMA to add sales people for signature lines and get digitally signed contract from customers.