Routing Assistant is our easy-to-use, proprietary scheduling and routing app that integrates with Service Assistant®. This interactive software allows users to schedule the most efficient routes to save both time and money. With convenient features such as a visual route designer and geocoding to convert addresses into map coordinates, drag and drop route planning and printable satellite maps and directions, Routing Assistant can optimize routes and increase production by making more stops per day, reduce fuel costs and improve “new driver” production. It’s the exclusive smart-map technology that’ll give your company the aggressive lead over the competitors.
Customize routes to highlight information pertinent to each visit. Routing Assistant makes it easy to flag stops for new customers, past due customers, ASAP customers and customers that need extra care.
Quickly plan technician optimized routes for every estimate, job and service call with Routing Assistant. Free up hundreds of man-hours worth of manual route planning – allowing for more time with current and prospective customers.
Techs can conveniently drop off marketing materials to new prospects near current customer locations to maximize overall value of the route. Use extra time to plan out a productive day of marketing and block leading to generate new leads in less time.
Routing Assistant has a variety of features that allows quick and easy weekly mapping out of optimized routes for technicians. These features include:
Mapping Assistant™ was designed to function with Microsoft MapPoint, which was discontinued on December 31, 2014. Since Microsoft is no longer supporting this software or publishing updates, Real Green can not offer Mapping Assistant™.
Real Green has developed a replacement, a new mapping software named Routing Assistant ™. We encourage all clients to use this software.
If you do want to continue to use Mapping Assistant with MapPoint, DO NOT load any Service Assistant™ updates beginning with version 4.6.
No. Only routes that have been selected using Routing Assistant ™ screens will be counted.
There is no setup fee or purchase price for Routing Assistant ™.
There is a $30/month support fee, per database. Multi-location branches no longer pay per site.
Real Green is required to pay a fee to ALK Maps for each asset routed. Therefore, there is a charge starting at $8 per month for each truck (asset) routed.
"Routed truck" is defined as the daily maximum number of unique work crews that completed work, selected from Routing Assistant ™ in a given month.
Give our Business Consultation Team a call at: 888-345-2154 Option #2.
They will set up an appointment with our support team, who will then connect with your machine, via Bomgar, and load the application. This will be followed by a basic training session.
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Mapping Assistant™ users may switch to Routing Assistant ™ at any time. It's recommended to shift over during late summer or early fall, in order to gain experience with the product prior to the spring busy season.
There is no requirement to switch to Routing Assistant ™. However, Microsoft MapPoint was discontinued on December 31,/2014 and is no longer as of July 14, 2015. Real Green removed the MapPoint integration from Service Assistant™ with version 4.6 – to be released sometime after January 1, 2016.
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