A customized suite of service industry business software solutions

Service management software to get organized and save time

Staying on top of every aspect of a business can feel overwhelming at times. With Service Assistant, you'll benefit from having all of your customers' information in a single dashboard. It's the organization and management solution that keeps owners and managers connected to field staff, customer data, and the office. It's the perfect tool for a business of any size.

Quickly view customer information anytime, anywhere

Whether you want to access something as granular as the weather during the last time of service, or something general like how long they have been your customer, Service Assistant has the answer. With the call log feature, reference notes from previous calls or set follow-up reminders for a future date!

Save office management time - enter production in the field

Can’t get to the office? No worries…if you have Service Assistant. Enter production while in the field. With our unique, hosted app, technicians can enter production directly from an Apple or Android device. You can even adjust customer accounts or even enter payments right from your mobile device.

Schedule same day service

Service Assistant is the field service business software that allows technicians to provide customers with “same day” service plus the ability to add additional services – on the spot! Also add new customers to an existing route – instantly. With turn-by-turn voice navigation, technicians will stay on route and on time.

Access quotes, billing & invoicing with the click of a button

Calculating the cost of service based on square footage, grouping properties based on owner, and generating statements at the end of the month – it’s all made easy with Service Assistant. You can even automate payment reminders based on the billing period. Just think of all the time your team could save!

Best of the best - our team of experts supports you.

Getting the most out of software can be a tricky proposition. That’s why Real Green Systems provides a dedicated team of support specialists with Service Assistant to help guide you along the way.

Safe, secure, and reliable data management

We know how valuable your company’s and customer’s information is to the success of your business. Our cloud-based storage is not only safe and secure, it is a reliable way to have quick and easy access to whatever information you need, wherever you are.

A technical support team that helps with business management

Unlike many software companies that focus training on what their software does, we focus on installing the software the way your business needs it to run. From on-site installations to one of the most helpful technical support teams in the industry, Real Green Systems keeps Service Assistant working the way your business needs it to work.

Why choose Service Assistant?

Detailed Customer Information

Full and permanent account history
Complete contact history such as emails, letters, marketing campaigns, and call log entries
Property inventory such as grass type, common pests, etc.
Account balance
Flag codes
Note fields
Specific service hold
Cancel reasons

Customer Notifications

User-defined appointment call aheads

Easy Scheduling and Routing

Schedule unlimited number of programs and services
Set virtually any service such as lawn mowing, snow plowing, and pest control
Use turn-by-turn voice navigation to get there on-time

Payment Processing

Simplified and integrated
Enter customer payments
Print off statements and invoices

For more information on how our software can integrate with Quickbooks™ and help improve your overall business operations, check out our latest brochure on Service Assistant.