Customer success is our first priority
Need software support? You’re in the right place. Get the help you need by starting your tech support ticket.
1. WorkWave University
On-demand, self-paced learning! Learn best practices for using your RealGreen products. If you need to know your WorkWave University login information please contact Technical Support.
2. Communities
Information at your fingertips! Use simple keywords to search for information to answer your question, resolve your issue or open a case with our Technical Support team. If you need access to the Community Site please fill out this form.
3. Technician Support
Call a technician direct! Use this contact method when you need an immediate answer.
4. General Support
Submitting a web case to request support. Use this method for product questions and specific issue resolution. We will call you back in the order in which your request was received.
5. Sales Support
Questions about your contract? Want to take advantage of a new product add-on?
Call: (888) 345-2154 (option 2)
Email: sales@realgreen.com
6. Billing Support
Questions about your bill or an invoice you received?
Call: (888) 345-2154
Email: accounting@realgreen.com
For any questions or issues that need a more immediate response, we encourage you to contact our technical support team via phone at 800-422-7478 opt 1. Please note: in an effort to continue to improve your customer experience, starting March 16th, we will contact you by email regarding your case submitted via this form.
800-422-7478 (option 1)