RealGreen vs FieldRoutes

RealGreen’s support team is available Monday to Friday 7AM-7PM ET via phone at (800) 422-7478 (option 1) or by submitting an online request here.

Our dedicated data conversion team has migrated data from many of the systems that our clients are looking to move their data from. A data analyst works with each client to identify timelines, milestones and the steps that will be taken to move your data into RealGreen and validate the results.

Included with your base RealGreen licenses are training and onboarding (where indicated), as well as resources and support. These resources include:

• WorkWave University: Our Learning Management System (LMS) that delivers a self-guided online learning experience.
• RealGreen Community: A self-service platform and knowledge base containing how-to articles and videos for setup, usage and best practices, as well as the opportunity to network with other lawn professionals.
• New customers will meet 1:1 with an implementation specialist to get questions answered, with follow-ups available depending on products purchased.

For those looking for more in-depth support and learning, we also offer continued training and professional services, for an additional cost.

RealGreen was built for the lawn care industry from the ground up. FieldRoutes started in pest control and was acquired by a generalist platform. Key differences: RealGreen includes Measurement Assistant® for aerial property quoting (FieldRoutes has no equivalent), native pre-pay and installment billing, portal-based upsells tied to technician condition codes, and associated service routing — all built specifically for recurring lawn care operations.

Lawn care companies choose RealGreen for its industry-specific depth. RealGreen customers consistently add 4+ stops per day with Dynamic Routing optimized for recurring lawn care, and have 12% more customers on autopay through the Customer Assistant® Website — both numbers that reflect lawn-specific workflow design, not general field service adaptation.

Yes. RealGreen’s dedicated data conversion team handles migrations from FieldRoutes, including customer records, service history, and billing data. Your implementation specialist will manage the timeline.