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RealGreen Mobile 2.16 is the newest release of RealGreen Mobile, the field service app for lawn care and green industry businesses. This update introduces consolidated Work Orders, real-time SA5 synchronization and stronger field security to make daily technician operations smoother than ever.
What Are Consolidated Work Orders in RealGreen Mobile 2.16?
Work Orders are now live. Instead of jumping between multiple menus, RealGreen Mobile unifies everything a technician needs into a single, intuitive screen that keeps work flowing. Key capabilities include:
- All-in-One Work Order Screen: Tapping "Accept & Continue" from the job notes preview opens the new Work Order layout, where technicians can view customer details, track service status and navigate into products, conditions and service-specific notes from one view.
- Integrated Teams and Crew Clocking: Technicians can punch team members in or out from the "Teams" screen and allocate labor percentages to total 100 percent. With "Open Crew Setup on Timer Start" enabled in Mobile Live Admin settings, RealGreen Mobile opens the Teams screen automatically when a service timer starts.
- Comprehensive Products Section: Add, view and configure master or labor products inside the Work Order. Built-in validation confirms required fields like quantity, location or pricing before a product is marked done, and toggling a master product to "Done" completes all child products automatically.
- One-Tap "Complete All": Finished with a multi-service stop? The "Complete All" button wraps up every service timer at once and prompts you to clock out employees and mark products done in one step.
- Consolidated Settlements Screen: The "Settlements" screen shows labor totals, non-labor product totals and grand totals alongside team member punch durations for accurate job costing before finalizing.
- Add Work On the Go: Technicians with the right permissions can add work order services in real-time with the "+" button. New services default to regular billing and recalculate the job price immediately.
What Other Field Tools and SA5 Updates Are in This Release?
Beyond work orders, RealGreen Mobile 2.16 adds several field and SA5 integration improvements:
- Real-Time Route List Syncing: When a new service or program is added from Customer Details under Status 1 or Status 2, it populates the active field schedule instantly, so technicians can see and act on it right away.
- Enhanced Customer Notes and Multi-Service Navigation: On a stop with multiple services, technicians can use left and right arrows to toggle notes for individual services without closing the screen. The app respects the "Disable Feedback Copy" admin setting.
- Real-Time Price Recalculation: Modifying a job's Difficulty Rating in the field recalculates the Price and Renewal Price in real-time, matching the pricing charts and multiplier logic configured in SA5.
- Tighter Security and Permissions: Price fields lock for Price Chart pricing while Size and Difficulty stay adjustable, the "Prevent Customer/Program Cancels" permission is enforced, and flag code management is separated from general record edit rights.
- Localization and Global Support: Date formats match regional standards (DD/MM/YYYY for the UK, Canada and Australia, MM/DD/YYYY for the USA), UK customer creation is simplified, and an Address Line 2 field is now available globally.
Why Do Consolidated Work Orders Matter for Lawn Care Teams?
Consolidated work orders reduce screen taps and context switching, so technicians spend less time in the app and more time on the job. For crews already using RealGreen lawn care CRM software and landscaping business management software, the workflow ties scheduling, crew clocking, products and job costing together in one place.
How Do You Get RealGreen Mobile 2.16?
Update your RealGreen Mobile app to version 2.16 to access these features. For more detail on this release or past releases, visit the Mobile Release Notes page in the RealGreen Community. Teams evaluating the broader toolset can also explore the best lawn care apps for providers and RealGreen lawn care forms software.
RealGreen Mobile 2.16 continues our focus on giving technicians more time in the field and less time in the app. To see how it fits into the full platform, explore RealGreen lawn care software.
Frequently Asked Questions
What is RealGreen Mobile 2.16?
RealGreen Mobile 2.16 is a release of RealGreen's field service mobile app for lawn care businesses. It adds consolidated Work Orders, real-time route and price syncing with SA5, stronger security permissions and full date localization for the UK, Canada, Australia and the USA.
What are Work Orders in RealGreen Mobile?
Work Orders are a consolidated screen that brings customer details, service status, crew clocking, products, settlements and job costing into one view. Technicians can complete every service at a stop, add work on the go and finalize accurate job costing without moving between multiple menus.
Does RealGreen Mobile 2.16 sync with SA5 in real time?
Yes. New services and programs added under Status 1 or Status 2 populate the field route list instantly, and changing a job's Difficulty Rating recalculates the Price and Renewal Price in real-time using the pricing charts and multiplier logic configured in SA5.
How do I update to RealGreen Mobile 2.16?
Update the RealGreen Mobile app from your device app store to version 2.16 to access the new features. For release details, visit the release notes in the RealGreen Community, which documents this and previous releases.
