We are excited to announce the release of RealGreen Mobile version 2.17. This update is focused on giving your technicians more autonomy in the field, streamlining common tasks and continuing our commitment to app stability.
Key Highlights
- Print & Email Invoices: Technicians can now print or email invoices directly from the app. A new "View Printouts" menu supports six invoice formats (including thermal receipts and letter-size), allowing for immediate on-site documentation. For a self-guided demo on how to print invoices, click here.
- Full Service Station Module: For anyone doing exterior pest control, your team can now fully manage bait stations directly from their mobile devices. Technicians can view, add, edit, delete, move and replace stations, as well as log products, activities and comments per station.
- Manual Refresh Button: We have heard your feedback on the need for smoother updates within the app. We added a new refresh option, allowing technicians to update app settings and route lists without needing to log out or reinstall. You can find it under the “More” menu and then by pressing “Update Configurations.”
- Vehicle Odometer Prompts: For better operational tracking, admins can now require technicians to select their vehicle and/or enter an odometer reading before accessing jobs for the day.
Performance and Stability
This release includes several critical enhancements and bug fixes to ensure a smoother experience:
- App Stability: We have addressed a known memory leak that caused freezing during prolonged use and resolved issues related to navigation loops, ensuring more reliable performance throughout the day.
- Sync Improvements: Fixes have been implemented for master product calculations, call log saving and customer search proximity issues.
- Usability Updates: We have resolved issues like the "Continue" button being hidden by the keyboard on iOS and expanded condition code previews to provide better information at a glance.
We appreciate your continued feedback. Don’t hesitate to continue sharing to help us make RealGreen Mobile a success for your team.
Please update your app to the latest version to take advantage of these new features. To see the complete 2.17 release notes, visit us on the RealGreen Community page.
Reach out to your Account Manager or our Support Team if you have any further questions or issues.
