At RealGreen, we are committed to the continuous evolution of all of our tools, and RealGreen Mobile is no exception. Our goal is to ensure that the technology in your technicians' hands is an asset, not a hurdle. With that in mind, we’re pleased to share with you the latest updates and improvements we’ve made to our mobile solution, focusing on speed, data accuracy and removing friction from your daily workflow.
Now Live: Version 2.14.1 & 2.14.2
These releases address key operational touchpoints — from the moment your crews log in to the moment they complete a stop.
Field Productivity & Speed
- Improved Login Times: Optimized the authentication process to get technicians into their routes faster every morning.
- Quick Action Menu: You can now start and complete a service (or mark it as not serviceable) directly from the production screen by using a long press on the service.
- Smart Pricing: Prices now automatically update when a service size is changed for services or programs utilizing price tables, ensuring billing accuracy without manual intervention.
- Photo Permissions: We’ve streamlined the permissions prompt for taking photos to make documenting job sites more fluid.
Data & Reporting Integrity
- Accurate Route Metrics: We fixed the stop count display at the top of route listings and restored visibility for key metrics within the Daily Overview Report.
- Reliable Rescheduling: Rescheduled jobs will now appear correctly in user route lists without unintended changes to batch information.
- CRM & Syncing: We resolved issues preventing technicians from searching for specific customer statuses and fixed a bug to ensure call logs with outcomes correctly sync to SA5.
- System Stability: We eliminated a duplication issue with products in history after autoposting and resolved a crash related to the Notes Review screen.
Innovation Pipeline: Coming Soon
We are currently developing several high-impact features designed to give your team more autonomy and professional polish in the field:
- Estimate Management: The ability to access scheduled estimates directly from the route list and mark them as completed.
- Enhanced Invoicing: A new experience for viewing invoices and the ability to "Undo Invoices" directly within the app.
- Advanced Payment Workflows: We are building a dedicated Pre-Payment workflow that includes the ability to apply discounts.
- Smarter Logistics: Additional customer search filters and the ability to generate the "Next Job" directly from the route list to keep crews moving.
Click here to visit our Community Site for the complete release notes.
These updates are part of our ongoing mission to provide the best possible user experience for your entire team. Ensure your teams update to the latest version of RealGreen Mobile today to take advantage of these improvements.
